How to Win Friends and Influence People
The classic guide to getting along with people, still useful nearly a century later.
The classic guide to getting along with people, still useful nearly a century later.
The classic parenting guide to communicating with children in ways that build cooperation and respect.
Say what you need without blame, and hear others without defensiveness.
Every difficult conversation is really three: what happened, feelings and identity. How to handle all three.
Negotiation lessons from an FBI hostage negotiator that work for salaries, purchases and family talks.
Every conversation is one of three kinds: practical, emotional or social. Connect by matching the right one.
A psychiatrist shares techniques for getting through to people who are upset, resistant or difficult.
A journalist explores why we've stopped listening, and how better listening deepens relationships.