Influence
Why people say yes, and how to recognize when you're being persuaded.
“I want people to listen to me”
Being understood, handling conflict and persuading others ethically are learnable skills. These books teach them clearly.
The three books we'd hand you first.
Dale Carnegie
The classic guide to getting along with people, still useful nearly a century later.
Roger Fisher, William Ury and Bruce Patton
Separate people from the problem and focus on interests, not positions. The classic of principled negotiation.
Adele Faber and Elaine Mazlish
The classic parenting guide to communicating with children in ways that build cooperation and respect.
Why people say yes, and how to recognize when you're being persuaded.
Say what you need without blame, and hear others without defensiveness.
Everyone, even your mom, will say your idea is great. How to ask questions that reveal the truth.
Make your customer the hero and your brand the guide: a seven-part framework for clear marketing messages.
A marketing professor explains six principles that make ideas, products and messages spread.
How to talk about hard things without blowing up or shutting down.
Courageous leadership means rumbling with vulnerability, living your values and having tough conversations.
Every difficult conversation is really three: what happened, feelings and identity. How to handle all three.
Understanding emotions, yours and others', is a skill that shapes your life. The book that popularized emotional…
Simple, unexpected, concrete, credible, emotional stories: the recipe for ideas people remember.
Negotiation lessons from an FBI hostage negotiator that work for salaries, purchases and family talks.
Emotions are information. A Yale researcher's practical framework for recognizing and managing them.
Introverts bring real strengths to a world built for extroverts. A reassuring, research-rich look at temperament.
Care personally and challenge directly. A practical guide to honest feedback and humane management.
A champion storyteller teaches how to find and tell true stories, and the daily habit that collects them.
Every conversation is one of three kinds: practical, emotional or social. Connect by matching the right one.
Most advice teaches how to give feedback. This book teaches how to receive it, even when it's unfair or badly delivered.
Seven essential questions that help managers coach in ten minutes or less, by saying less and asking more.
Twelve strategies based on brain development to help parents turn everyday struggles into growth for their children.
The ability to rethink and unlearn is a superpower. How to question your own opinions and open other minds.
Marketing isn't hype or spam. It's the generous act of helping people solve problems, starting with the smallest viable…
Eighty-seven emotions and experiences, mapped and explained, so you can name what you feel.
How to hold people accountable for broken promises without damaging the relationship.
Eight structured dates, each built around an important conversation, to deepen connection with your partner.
A short, practical guide to the four skills of emotional intelligence, with strategies for each.
The conversation is the relationship. How to have honest, engaged conversations that create real change.
92 quick techniques for small talk, first impressions and building rapport.
A psychiatrist shares techniques for getting through to people who are upset, resistant or difficult.
A dealmaker's method for pitching ideas by controlling 'frames' and keeping attention.
What makes great talks great: passion, stories, novelty and practice.
Charisma isn't something you're born with. It's a set of behaviours built on presence, power and warmth.
Anger is a signal. A psychologist shows how to use it to change unhealthy patterns in close relationships.
A journalist explores why we've stopped listening, and how better listening deepens relationships.
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